How vanven handles the information you share with us — in plain language.
Last updated: 2026-10-02
This website is operated by vanven (梵莱文), a custom door, wall panel and cabinetry manufacturer based in Kaifeng, Henan Province, China. You can contact us at sales@vanven-door.com.
We only collect information you choose to give us. This happens when you: send an enquiry through a form on this website; contact us by email or WhatsApp; request a sample; or subscribe to updates.
The information typically includes your name, company, email address, phone or WhatsApp number, shipping address (for samples) and details about your project.
We do not operate user accounts, and we do not collect payment card details through this website.
We use your information only to respond to your enquiry, prepare quotations, arrange samples or shipments, and provide customer support.
We do not sell, rent or trade your personal information to third parties.
Forms on this website do not transmit data to our servers. When you submit a form, the information is formatted into a message and opened in WhatsApp on your own device, so that you can review it before sending.
If you prefer not to use WhatsApp, you can contact us by email instead.
This website is a static site and does not set advertising or tracking cookies of its own.
Pages may load fonts or media from third-party services. Those providers may receive your IP address as part of serving the request, in accordance with their own privacy policies.
Enquiry and order correspondence is retained for as long as needed to support your project and to meet accounting and export documentation requirements.
You may ask us to delete your correspondence at any time, unless we are required to retain it for legal or accounting reasons.
You may request access to, correction of, or deletion of the personal information we hold about you. Contact us by email and we will respond within a reasonable period.
If you are located in the European Economic Area, you may also have rights under the GDPR, including the right to object to processing and the right to lodge a complaint with your local supervisory authority.
We may update this policy from time to time. The current version is always published on this page with the date shown above.